It’s a very exciting day today! My book “Quality In Quality Out: Caring Workplaces Inspire People to Do Their Best” finally has been published! As many of you may know, I have been on this journey for the past five years, ever since launching my eponymous blog. My personal aspiration has been to spread a […]
Quality 4.0 – Are You Prepared?
The Fourth Industrial Revolution is much closer than you think – it is actually here. Do you know what awaits you as a professional and as a business? Are you prepared to take on the challenge? Are you ready to embrace the future? I am inviting you to find out through this timely e-book which […]
Finding Purpose in Empowering Others
Teresa Hamlin of Azerbaijani Socks is interesting on so many levels that it’s hard to decide where to begin telling her story. When I first met Teresa through our mutual friend in Baku, she amazed me with her fluent Azerbaijani and the way she pronounced her name – Tereza – just like the locals do. […]
Confessions of a Grammar Nazi
Why is Grammar Important? We recognize the importance of communication skills for succeeding in what we do in life as leaders, professionals, parents, and partners. But the role of grammar in the accuracy and the quality of our communication often gets debated if not undermined. Those who point out grammatical errors in speech or writing […]
8 Steps for Running Productive Meetings
How many times have you been to a meeting that bored you, lead nowhere or ran too long leaving you with the thought of how much you could have accomplished if only you could get those hours back? It’s common for workplace meetings to run in a variety of ineffective ways. This happens when the […]
The Future is Here
The Future is much closer than you think. The Fourth Industrial Revolution is already transforming our world beyond recognition. What makes it different from all previous industrial revolutions – is not only the scale and the scope of changes but also the unprecedented rapid rate at which they are entering our reality. Today we have […]
How to Build Connections across Cultures
More than a Culinary Journey to the Caucasus Cultural differences can stall team performance by impeding people’s ability to work effectively towards shared goals. The reason is the misconceptions and tension caused by focusing on differences. Workplace diversity experts agree that people from different cultures have more similarities than they realize. In today’s globalized marketplace, […]
4 Customer Service Lessons from an All-Inclusive Experience
An all-inclusive vacation can be a much-needed getaway from our daily routine. At the same time, it can serve as a great learning experience too, as it did in my case this July. What I’m sharing in this post is based on my observations during my stay at a Mediterranean sea resort in Turkey, which […]
4 Ways to Keep Your Brain Sharp
Vacation lowers your IQ Summer is my favorite season and it’s the time of the year known for vacations. It’s up to us how to spend them – but most of us, at least in the northern hemisphere end up soaking in a lot of sun. Research shows that downtime, especially in hot places and […]
Where Do You Find Your Inspiration?
In this photo, taken on my last trip to Hungary, I am about to sharpen my writing skills by touching the pen of the Anonymous. Standing (or rather sitting) two meters tall, in a park tucked away in the heart of Budapest, this statue is a monument to a faceless writer and notary of the […]